The Casey Way

The Casey Way is a reminder that the spirit of Jim Casey is still alive within our company.

It lives in the people who move the packages, manage the hubs, maintain the equipment, resolve problems, and protect the culture. Union and management. Active and retired. We are not separate interests. We are one enterprise bound by shared ownership, shared responsibility, and shared pride.

From its earliest days, UPS was built on a simple but powerful belief: the people who do the work should also share in the ownership of the company they are building. Jim Casey did not view employee ownership as a perk or a benefit. He viewed it as the foundation of lasting business success.

He believed that when employees are owners, they do not merely work for a company. They care for it. Ownership builds loyalty. Loyalty drives hard work. Hard work, guided by service and integrity, creates enduring prosperity. This philosophy transformed a small messenger service into the world’s most trusted logistics network.

Casey understood that broad-based employee ownership aligned long-term interests better than any incentive plan or financial engineering ever could. It encouraged initiative, accountability, and pride. It ensured that decisions were made with the future of the enterprise in mind, not just the next quarter.

At its core, The Casey Way is not about nostalgia. It is about stewardship.

It is the belief that taking care of people ensures they take care of the business.
It is the conviction that service is the only true guarantor of profit.
It is the understanding that ownership is not a privilege without obligation, but a responsibility that carries a voice.

Jim Casey once said that “determined men, working together, can do anything.” The Casey Way exists to remind us that we are still those people, and that together, as owners, we still have a say in the direction of the company we love.